PRIVACY POLICY
Effective Date: 18/06/2026
Business Name: AshleyTech Enterprises
AshleyTech Enterprises (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, store, or services.
By using our services or making a purchase, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a) Personal Identification Information
- Full name
- Phone number
- Email address
- Physical address (for delivery purposes)
b) Order & Transaction Information
- Products purchased
- Payment details (processed securely via third-party payment providers)
- Billing and shipping information
- Order history
c) Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and usage data when visiting our website
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To deliver products to your location
- To communicate order updates and customer support responses
- To process payments and prevent fraudulent transactions
- To improve our services, website, and customer experience
- To comply with legal and regulatory obligations
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only in the following cases:
- With trusted courier and logistics partners for delivery purposes
- With payment service providers to process transactions
- When required by law, regulation, or legal process
- To protect our rights, property, or safety
5. Cookies & Website Tracking
Our website may use cookies to:
- Improve user experience
- Remember your preferences
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings, though some features of the website may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Services
We may use third-party services such as payment processors, delivery companies, and analytics providers. These third parties have their own privacy policies, and we are not responsible for their practices.
9. Updates to This Policy
AshleyTech Enterprises may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
We encourage you to review this policy periodically.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
AshleyTech Enterprises
📍 Gaberone Plaza, Gaberone Road, 4th Floor, Shop A17, Nairobi, Kenya
📞 Call/WhatsApp: +254 725 166 166
✉️ Email: info@ashleytechenterprises.co.ke
By using our services, you acknowledge that you have read and understood this Privacy Policy.